Frequently Asked Questions
Everything you need to know about shopping at King Living Outlet.
Are your outlet products brand new?
Our inventory consists of floor models, overstock items, and discontinued lines. While most are in excellent condition, some may have minor cosmetic imperfections which are reflected in the significant price discount.
What is your delivery process for furniture?
We offer professional white-glove delivery services within our standard zones. Once your order is placed, our logistics team will contact you within 48 hours to schedule a convenient delivery window.
Can I return a purchase if it doesn't fit my space?
As an outlet store offering clearance pricing, all sales are final. We strongly recommend measuring your space and checking entrance clearances before finalizing your purchase.
Do outlet items come with a warranty?
Yes, all King Living Outlet furniture comes with a limited 12-month structural warranty to ensure your peace of mind regarding the quality and durability of your purchase.
Do you offer assembly services?
Yes, our delivery team provides full assembly and installation for all furniture pieces. We also remove all packaging materials from your home at no extra cost.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as flexible financing options such as Afterpay and Zip Pay.